Legal information and privacy

Legal notice

Website operator and contact

Website operator: Meteoclim Services, S.L. Spanish tax identification number (NIF): B57748923.

Contact address: Calle Sophie Germain, Edificio Lleret, ground floor, right, Parc Bit, 07121 Palma, Illes Balears, Spain.

Telephone: +34 871 036 991. Corporate email: admin@meteoclimservices.com.

Registration details stated by the company: Commercial Registry of Palma de Mallorca, volume 2492, page 217, sheet PM 69340.

Purpose of the website

The website presents Meteoclim Ops, provides professional documentation and helps visitors prepare enquiries or demonstration requests. Published information does not replace a commercial proposal or contract. The scope, availability, service levels and commercial terms of each project are agreed with Meteoclim.

Examples and documents support an assessment of the service. Applying them to a particular operation requires a review of the relevant requirements, data sources and terms of use.

Use of content and links

Rights in the text, designs, trademarks, logos and documents belong to their respective owners. Access to this website does not grant additional exploitation rights beyond uses permitted by law or authorised by the rights holder.

External links lead to services with their own terms and policies. You can report a website error or a problem with a link through the corporate contact channels above.

Accessibility and assistance

If you encounter a barrier when reading information, using a form or accessing a document, you can report it on +34 871 036 991 or at the corporate email admin@meteoclimservices.com and request assistance or an alternative format.

Applicable law

Use of the website is subject to the applicable laws of Spain and the European Union. Any dispute will be referred to the courts or authorities with jurisdiction under the law, without limiting any mandatory rights of the user.

Privacy policy

Data controller

Meteoclim Services, S.L., NIF B57748923, is the controller of personal data provided through these channels.

Privacy contact: admin@meteoclimservices.com. Postal address: Calle Sophie Germain, Edificio Lleret, ground floor, right, Parc Bit, 07121 Palma, Illes Balears, Spain. Corporate telephone: +34 871 036 991.

Data requested and how it is sent

To download a PDF, the website asks for a work email address. Your name and company or organisation are optional. The website emails Meteoclim the address and any optional details you provide, the document, its language, the date and whether you requested contact. The PDF is delivered in your browser.

When you submit a demo request, the website emails the form details to the same mailbox so that the team can handle it and reply. Please avoid including unnecessary sensitive information or information about other people.

Rate limiting uses a pseudonymised form of the connection address in a separate technical record.

Purposes and lawful bases

Downloads: handling and identifying documentation requests and notifying our team which document was requested. The proposed basis is Meteoclim’s legitimate interest in handling professional requests. The controller is still assessing its application to the requirement to provide an email address.

Contact about a document: if you tick the optional box, we will use your email address to respond to that contact request. You can withdraw this permission by writing to admin@meteoclimservices.com. You can download the document without selecting this option.

Demos: we process details to respond to the request you initiated, as pre-contractual steps where applicable. The legitimate interest in service security underlies abuse prevention. Submitting these forms does not subscribe you to marketing.

Required information and automated decisions

The download form requires an email address. Name, company and the contact request are optional. The demo form identifies the fields required to handle the request.

These forms do not profile you or make automated decisions with legal or similarly significant effects. Rate limiting may temporarily restrict repeated requests.

Access to data and transfers

Notifications are sent to authorised Meteoclim staff through Microsoft 365. Technical providers for hosting, maintenance and email may process data where necessary to deliver their services. Information may be shared with authorities where required by law.

Details of processing locations, access from outside the European Economic Area and any applicable safeguards are pending confirmation.

Retention

New requests are kept in Meteoclim’s mailbox while needed to handle the request, reply and resolve related issues, and for any additional time required by legal obligations or claims. Operational retention periods for the mailbox and its backups are pending confirmation.

Rate limiting uses fifteen-minute windows and is refreshed when another request arrives. Hosting logs are managed separately.

Your rights

You may request access, rectification, erasure, restriction of processing or object to processing and, where applicable, data portability. If processing is based on consent, you may withdraw it without affecting the lawfulness of earlier processing. To exercise these rights, write to admin@meteoclimservices.com or the postal address above, explaining your request and how we can identify the record.

You are not required to attach a copy of an identity document by default. Proportionate additional information will only be requested if there are reasonable doubts about identity. Requests will normally be answered within one month; if a lawful extension is necessary, you will be told why.

You may lodge a complaint with the Spanish Data Protection Agency (AEPD) through www.aepd.es, without prejudice to your right to contact another competent supervisory authority.

Agencia Española de Protección de Datosadmin@meteoclimservices.com

Cookies and language preferences

Technologies included in this version

This version of Meteoclim Ops uses a language preference stored in the browser and does not include analytics or advertising tools. Before publication, the hosting setup and any added service must be checked for other tracking technologies.

What is stored

When you choose Spanish or English, the browser saves es or en in local storage under the key meteoclim-ops-language so that future visits can use your choice. This preference contains no name, email address or individual identifier and is not used for advertising or profiling.

The preference remains until it is replaced or the site’s stored data is removed. No automatic expiry is configured. Storage serves only the language choice requested by the visitor; it does not authorise any other purpose.

When used solely to remember the language you choose, this preference serves an expressly requested function and does not require additional storage consent under Article 22(2) of Spain’s LSSI. This exception does not cover other uses or tools added later.

Changing or removing the preference

You can change the language using the selector at the top of the page. You can also remove the saved preference using the control on this page or by clearing this site’s data in your browser settings. If browser storage is blocked, you can still choose a language during your visit, although it may not be remembered later.

Future changes

If analytics, advertising, embedded videos, maps or other tools using non-essential storage are added, their purposes, providers and duration must be reviewed and disclosed before activation. Where consent is required, a genuine choice must be offered before those technologies load.